// SUPPORT_PLANS

Expert Akka.NET Support From the Framework's Creators

SLA-backed support plans that give your team direct access to the engineers who built Akka.NET. Design questions, production debugging, priority patches — we've got you covered.

Compare Plans

// trusted_by

Trusted by teams running Akka.NET in production

1,000+ Support Tickets Resolved
2015 Supporting Akka.NET Since
Core Framework Maintainers
ref: plans

// PRICING

Design-Time Support

$3,995/yr

Architecture reviews, code guidance, design consultations, and async support from the engineers who built Akka.NET.

  • Unlimited incidents
  • Unlimited seats per organization
  • Design questions, debugging, performance issues
  • Email support
  • Private issue tracking
  • #premium-support Discord channel access
  • Exclusive live webinar trainings
Get Started

Need a purchase order? Contact us.

Recommended

Production Support

$9,995/yr

Everything in Design-Time, plus SLA-backed response times, priority patches, source code access, Slack, and video calls.

  • Everything in Design-Time
  • Patch priority on Akka.NET + all plugins
  • Log review / production incident troubleshooting
  • Access to customer source code
  • 1 business day SLA
  • Private Slack channel with our team
  • Video calls upon request
Get Started

Need a purchase order? Contact us.

ref: comparison

// WHAT'S_INCLUDED

Feature Design-Time Production
Unlimited incidents ✓ ✓
Unlimited seats per org ✓ ✓
Design questions & debugging ✓ ✓
Performance optimization guidance ✓ ✓
Email support ✓ ✓
Private issue tracking ✓ ✓
#premium-support Discord access ✓ ✓
Exclusive live webinar trainings ✓ ✓
Patch priority (Akka.NET + plugins) — ✓
Production incident troubleshooting — ✓
Access to customer source code — ✓
1 business day SLA — ✓
Private Slack channel — ✓
Video calls upon request — ✓
ref: testimonials

// CUSTOMER_STORY

In pre-production development, we applied Petabridge's expertise to review our design decisions and approach, which taught me more about the framework, saved us a few production issues, and most importantly really gave us the confidence to proceed. When combined with the training programs that Petabridge offers, it's been a no-brainer for our team and a great return on our investment to date.

SK

Sean Killeen

Engineer, SCT Software

ref: faq

// FAQ

Design-Time is for development phase questions — architecture reviews, debugging guidance, performance tuning, and design consultations. Production adds SLA response times, priority patches, source code access, a private Slack channel, and video calls for production-critical incidents.
Unlimited seats. Your entire team gets access. There is no per-seat pricing — one plan covers your whole organization.
Yes, contact us and we'll prorate the difference. You can upgrade at any time during your subscription period.
Akka.NET, Akka.Cluster, Akka.Streams, Akka.Persistence, Phobos, and all official Akka.NET plugins. We built them — we know them inside and out.
You'll receive onboarding instructions within 1 business day. We'll set up your private issue tracker, Discord/Slack channels, and schedule an optional kickoff call to understand your architecture.
ref: contact

// CONTACT

Request Support

Let us know how we can help your team!